Shipping Policy
Everything you need to know about our shipping and delivery process
Shipping Methods
Standard Delivery
- • Delivery Time: 5-7 business days
- • Cost: FREE on orders above ₹999
- • Cost: ₹99 on orders below ₹999
- • Available across India
Express Delivery
- • Delivery Time: 2-3 business days
- • Cost: ₹199 (all orders)
- • Available in metro cities
- • Priority processing
Delivery Timeline by Location
| Location Type | Standard Delivery | Express Delivery |
|---|---|---|
| Metro Cities (Jaipur, Delhi, Bangalore, etc.) | 3-5 business days | 2-3 business days |
| Tier 1 & 2 Cities | 4-6 business days | Not Available |
| Rest of India | 5-7 business days | Not Available |
* Business days exclude weekends and public holidays. Delivery times are estimates and may vary during festive seasons.
Order Processing
Order Confirmation
Once you place an order, you'll receive an email confirmation with your order details and order number.
Processing Time
Orders are processed within 1-2 business days. You can modify or cancel your order within 2 hours of placement.
Shipment Dispatch
Once shipped, you'll receive a tracking number via email and SMS. You can track your package in real-time.
Delivery
Our courier partner will attempt delivery at your address. Please ensure someone is available to receive the package.
Important Information
- • Please provide accurate delivery address and contact number
- • We don't deliver to PO Box addresses
- • Someone must be present at the delivery address to receive the order
- • Delivery attempts are made during business hours (10 AM - 7 PM)
- • If delivery fails, you'll be contacted to reschedule
- • Orders are not delivered on Sundays and public holidays
International Shipping
We Ship Internationally!
We are pleased to offer international shipping to select countries. Please note the following important information:
International Shipping Options
Standard International
- • Delivery Time: 10-20 business days
- • Cost: Calculated at checkout based on destination
- • Tracking: Available via email
- • Available to most countries
Express International
- • Delivery Time: 5-10 business days
- • Cost: Higher shipping charges apply
- • Priority processing and tracking
- • Available to select countries
Customs, Duties & Import Taxes
Important: For international orders, customers are responsible for all customs duties, import taxes, VAT, and any other fees imposed by their country's customs authorities.
- These charges are not included in the product price or shipping cost
- Customs fees vary by country and are determined by local authorities
- You may be contacted by customs or the delivery service to pay these charges
- Failure to pay customs duties may result in the package being returned or held
- We cannot estimate customs charges as they vary by country and product value
Recommendation: Please check with your local customs office to understand applicable duties and taxes before placing an order.
International Shipping Process
Order Processing
International orders are processed within 2-3 business days. We ensure all required customs documentation is prepared.
Customs Declaration
All packages include proper customs documentation with accurate product descriptions and values as required by international shipping regulations.
Shipping & Tracking
Once shipped, you'll receive a tracking number. You can track your package until it reaches your country's customs facility.
Customs Clearance
Your package will go through customs clearance in your country. You may need to provide additional information or pay duties/taxes.
Final Delivery
After customs clearance, your local postal or courier service will deliver the package to your address.
Restrictions & Prohibited Items
Some countries may have restrictions on importing certain textile products. Please check your country's import regulations before ordering. We are not responsible if your order is rejected by customs due to local restrictions.